Currys Customer Services 0344 561 1234

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currys customer service helpline number
Industry

Electritical, Digital & Household Appliances UK Retailer

Best calling hours
Mon-Fri
09:00-18:00 GMT
Main Address
Currys Head Office
DSG Retail Ltd
Maylands
Hemel Hempstead
HP2 7TG

Currys customer service numberOur Currys customer service contact number will direct you straight through to the Currys main helpline, meaning that your query can be dealt with quickly and effectively.

Currys have long been one of the most prominent names on the British high street. As a UK based firm, they offer the following services throughout all of their stores and via their online portals:

  • Delivery and order tracking.
  • Installation and recycling of home appliances.
  • Order and collect services, including reservations.
  • Price promise (both online and in-store).
  • Product repairs and protection through care plans.

Although these are their main services, they also provide a number of other options that are available on demand.

What kind of queries does the Currys customer service number deal with?

Currys Customer ServiceThe Currys customer service number is always ready to help out if you bought a product and it develops a fault. When the product is under warranty, you can always take it to the nearest Currys or PC World store. However, you should remember to carry your proof of purchase. On submission of the product, Curry’s staff will check your product and try and determine the fault, and will then, depending on the product’s warranty policy, replace the product, or book it for repair.

In case the product in question is bulky, for example products like televisions and washing machines, you can call Currys contact number on 0344 561 1234 for assistance and a member of staff will arrange for an in-home repair, or an exchange. Where the product was bought online, customers can log into their online personal accounts via this link, and then use the ’Product support returns & after-care service’ link under the ‘Ask a question’ menu to request for a repair or exchange.

Out of warranty Currys products

Currys contact numberIf the faulty product is out of warranty, Currys technical team is always available for help. To get assistance, you can visit a Currys store, call Currys Phone Number and ask to speak to a Knowhow staff member who will take you through the process and maybe suggest the most suitable way to repair your product. A UK based call centre for the Knowhow team is available through Currys Phone Number: 0344 561 1234

Orders and collection of goods

Currys enables you to track your order by simply visiting their Knowhow Track it website. For delivery of large items to your home, you will need an order confirmation code provided when you purchased the product either online, or from a store. To track your product, you simply type this code along with your postcode and phone number in an online form at the site.

You can also order a product online and collect it from their stores. To do this, you can use their reserve and collect service, which allows you to reserve a product from their website and collect it from the store. The Pay and Collect service allows you to pay for a product that is out of stock in their stores but available online. They will deliver it to the store for collection at your own convenience. For more information, use Currys Contact Number: 0344 561 1234.

Other methods of getting in touch with Currys

Currys phone numberAside from using the Currys phone number, the company like for customer service queries be directed towards their high street stores – you can find your local shop using their locator here. Sadly, their online support portals are not quite up to the standard of their competitors, but they can be found here – however, it is increasingly difficult to have a query dealt with using this method.

In addition to this, their support staff are available through Twitter and Facebook. They also deal with queries over e-mail through customer.services@currys.co.uk. If you prefer traditional mail methods, you can mail their head office at the following address:

Currys Head OfficeDSG Retail Ltd,Maylands Avenue,Hemel Hempstead,HP2 7TG.

Currys customer service number departments and opening hours

Currys customer serviceWhile all queries can be directed toward the main Currys customer service number, there are individual sections that the call centre is split up into in order to make sure that all matters are dealt with by someone with expertise in that field. Given the demands on the business, they all operate slightly different opening times – below you can find information around the main departments of the company.

Department Opening times
Sales Monday – Friday: 8am – 8pmSaturday: 9am – 6pmSunday: 10am -5pm
Customer Service Monday – Friday: 8am – 8pmSaturday: 9am – 6pmSunday: 9am -6pm
Care Plan Monday – Friday: 8am – 8pmSaturday: 9am – 6pmSunday: 9am -6pm
Knowhow 24 hours a day, 7 days a week
Returns & Cancellations 24 hours a day, 7 days a week
Recycling 24 hours a day, 7 days a week
Delivery Monday – Sunday: 7am – 7pm

If your problem does not fall into the above categories, don’t fret – their general enquiries team will be able to deal with your matter.

All of the above information and a full list of all Currys Contact Numbers and postal addresses can be found freely within the Public Domain.