Congestion Charge UK Customer Services 0343 222 2222

The helpline number shown above has been taken directly from the Customer Service website. Which can be found here.. Simply call to go through to the department.

 customer service helpline number
Industry London Road Vehicle Regulators
Best calling hours Mon-Fri
09:00-18:00 GMT
Main Address
Complaints Team
Congestion Charging
PO Box 344

Can I check if I have entered the zone or not?

As a driver have you ever had one of those journeys where you traveled through¬† central London, you remember seeing Congestion “C” sign posts, but you do not know exactly if you entered the congestion zone?

TFL London C Charge does not provide a checking portal to see if your Registration Plate is on their records.


TFL London C Charge keeps this info unavailable to keep their profit margins high.

Unfortunately, motorists frequently pay the £15 daily charge for peace of mind when unsure if they entered the zone or not.