This is the main point of reference from pretty much all of their customers. They serve almost 5 million customers throughout the UK and so have widespread coverage, which they use to offer both long and short term cover for broken boilers, plumbing and electronics.
Given the breadth of services that they offer, it is no surprise that the Homeserve phone number 0330 0247 999 is in constant demand. their call centre staff are able to deal with everything from emergency call-outs through to new memberships, cancellations and complaints.
Homeserve phone number opening hours
For general enquiries their lines are open from 8 am to 8 pm on weekdays, from 8 am to 4 pm on Saturdays and from 10 am to 4 pm on Sundays. They also have an emergency hotline 0330 0247 999 for a quick response open 24 hours a days, 7 days a week. It is expected that during public holidays the service will be restricted.
Whilst Homeserve provides no actual utility services, their repair service is often used alongside or instead of British Gas. They aim for rapid reaction times and so are more useful in a crisis than simply accepting what your provider has allocated.
Why contact Homeserve?
The business itself is an efficient repair business that has specialised in order to increase their responsiveness to customers. They do not, unlike the major amenities providers, install systems in the first place but make up for this with their impressively low reply times to emergency requests. Additionally, they are praised for the rigour of their regular check ups. Their service has been commended for its pace and cheap pricing structure. Homeserve was awarded a 5 star rating by Defaqto for their cover against the cost of unexpected events so has begun to expand into lock-smiths and appliance repairs, simultaneously gaining partnerships with major energy companies.
How do I make a booking or a complaint?
You can book standard insurance from Homeserve on their website www.homeserve.com but it is recommended to use the Homeserve contact number. Using our contact number 0330 0247 999 we will connect you to the main line where you can talk to a customer services representative who will give you your choices of protection package.
Homeserve offers a wide variety from simple emergency cover to combined insurance that will thoroughly safeguard your home. It is important to note that emergency appointments can not be made online, you must use the phone to call their always available hotline. To make a complaint about their service you can speak with an agent by calling the Homeserve contact number – they promise to attempt to resolve your dispute as quickly and fairly as possible.
By beginning to work with the significant energy companies in the market, like British Gas, EDF & EON Homeserve is aiming to be able to provide peace of mind to homes all across the UK with their insurance and emergency cover for household utilities and appliances.
If I wanted to write to Homeserve what would be the best address to use?
If you feel the need to write to Homeserve for any reason – for example if you were unhappy about the level of customer service that you have received. Then you can write to Homeserve at the following address:
Customer Relations Department
HomeServe Membership Ltd
All of the above information and a full list of all Homeserve contact number and postal addresses can be found freely within the Public Domain.