I have received a notification for an event / festival but this links to a ticket page are not working?
You may have received a notification where one of your favourite artists is a support act rather than a headliner. In this instance, the artist image and artist listed most prominently on the tour page will be the headliner. Please double check your inbox & spam mail. You can also call us on. 0844 412 4648
I clicked on a link to buy tickets but no tickets were showing
We aim to connect you to the shows you love by sending you a ticket link as soon as an event goes on sale – unfortunately due to high demand, sometimes events can sell out quickly.
I received multiple notifications at once which I find confusing?
We are working on a way to group multiple, single event notifications into one carousel notification with ticket options for each event listed.
This will help you limit the number of notifications you receive if tickets for a number of your favourite artists are going on sale at the same time
How do I stop receiving notifications?
You can unlink your account to stop receiving notifications from SeeTickets – you can find instructions within the manage notifications’ menu.
You can also just take a break from us and mute notifications for a short period from using your device.
Is it safe to purchase tickets via 3rd parties?
The ticket links sent within our notifications link straight back to the main See Tickets website – if you purchase through a 3rd party you can still transact safely and securely with See Tickets in the same way you would if you went on to the website to buy.
I want to contact SeeTickets customer service
There is a customer service line where SeeTicket staff will give you details of on your enquiry. Call them on 0844 412 4648
One of my favourite bands was announced as a support act for a tour but I didn’t get a notification? Notifications are triggered when an event goes on sale so if a support act is announced after this point (as is usually the case), a notification won’t be sent unfortunately.
Where does the information used in notifications come from?
The service is all connected to the See Tickets on-sale calendar which is a part of our ticketing system.