RBS Customer Services

This Call costs 5p per minute from a standard BT UK landline plus your phone provider's access charge. You must have the bill payers permission if you continue to use the service. This service is brought to you by CH Numbers.


Best calling hours
09:00-18:00 GMT
Main Address

The Royal Bank of Scotland are committed to offering the best value for money Direct Dial Directory Service in the UK by using affordable 0843 numbers. Many of the numbers listed are very hard to find in the public domain. We continue to add numbers to improve our service.

rbs telephone banking

If you have a query with your Royal Bank of Scotland account you can call the team


Lost or Stolen Bank or Credit Cards

If your card has been lost or stolen you should report it immediately by calling the RBS Customer helpline

It would help if you have the following details available

  • Where and when it was lost or stolen
  • Your account number
  • Where and when it was last used Royal Bank of Scotland Group plc, and together with NatWest and Ulster Bank, provides branch banking facilities throughout the UK and Ireland. The Royal Bank of Scotland has around 700 branches, mainly in Scotland though there are branches in many larger towns and cities throughout England and Wales. The Royal Bank of Scotland and its parent, The Royal Bank of Scotland Group, are completely separate from the fellow Edinburgh based bank, the Bank of Scotland, which pre-dates The Royal Bank of Scotland by 32 years. The Bank of Scotland was effective in raising funds for the Jacobite Rebellion and as a result, The Royal Bank of Scotland was established to provide a bank with strong Hanoverian and Whig ties

The Royal Bank of Scotland is of the retail banking subsidiaries of the The

Fraudulent Use

If you suspect that your card details have been used fraudulently then report it directly to the RBS Customer Care number on 0844 385 1259 immediately.

Call the RBS Customer Service team to discuss the following:

Loans- For that special purchase, be it a new car or that special holiday

Mortgages– Buying your first home, moving home or re-mortgaging to Royal Bank of Scotland

Please note your home may be re-possessed if you do not keep up repayments on your Mortgage.

As an RBS Customer you can withdraw cash at ATM’s even if your card is lost or stolen, simply call the RBS Telephone Number to find out how you can withdraw up to £300 subject to funds being available in your account.

RBS Customer Services is staffed by a group of dedicated and professional Customer Service advisors who can help with the ordering of travel currency, national and International financial transfers, Loans, savings and investments.

Simply call the RBS helpline to arrange an appointment with a specialist advisor in a branch near to your home or office to discuss all your banking needs.